Privacy
No-logs VPN policy
FaroVPN doesn’t record what you do online. This page sets out exactly what we don’t keep, what we do keep to run your subscription, and why.
30-day money-back guarantee
Verification
Where the audit stands
No independent audit of FaroVPN has taken place yet, and we’d rather say so. When one is done, the firm’s name, the date and the report will be published on this page.
Definition
What does “no-logs” mean?
A no-logs VPN keeps no record of what you do once connected: no list of sites, no session times, no source IP address. It still needs a little account data to bill you and enforce the device limit.
For you
What it means for you
Data that doesn’t exist can’t be hacked, sold or handed over. If we’re asked for a user’s browsing history, we have none to give.
Use a no-logs VPN in three steps
Choose a plan
Payment via Stripe: we don’t see your full card number.Install the FaroVPN app
It’s available for Windows, macOS, Linux, Android and iOS.Connect
Your activity isn’t recorded on our servers.
What we keep and what we don’t
| Kept | |
|---|---|
| Sites visited and DNS queries | Not included |
| Traffic content | Not included |
| The IP address you connect to the VPN from | Not included |
| Connection and disconnection times | Not included |
| Account email address | Included |
| Plan, subscription dates, invoices | Included |
| Device list: identifier, system, model | Included |
| Total data volume for the period, with no breakdown | Included |
| Card number | No, handled by Stripe |
How we keep data to a minimum
An EU company
The GDPR governs every piece of data we process.Payment kept separate
Stripe processes the payment. We receive the payment status and reference, along with the information needed for billing. We don’t receive your full card number.Devices you can remove
Removing a device in your account deletes its identifier.Account deletion
You can delete your account from your account settings.Export your data
Download everything we hold about you in one file.Open protocol
VLESS and Reality come from the open-source Xray project, whose code is public.
Try FaroVPN for 30 days
If the service isn’t right for you, write to support within 30 days of your first payment and we refund the full amount.
Secure payment via Stripe, VAT included
Frequently asked questions
Does FaroVPN record the sites I visit?
No. Not the sites, not the DNS queries, not the traffic content.
Why do you keep my device list?
To enforce your plan’s device limit. The identifier says nothing about your browsing, and you can remove a device at any time.
Why do you count data volume?
To spot abnormal use of an account, such as a publicly shared link. Only the total for the period is kept, with no breakdown by site or time.
What happens if an authority asks for my data?
We can only hand over what we have: the account data listed above. We have no browsing history.
Does the farovpn.com website keep logs?
The website and account area keep short technical logs for security. They’re described in the privacy policy and have nothing to do with your VPN traffic.
How do I delete all my data?
Delete your account in your account settings, or email [email protected]. Some invoices are kept for as long as the law requires.